Hope is not a strategy
When we talk about Business Performance it can mean a multitude of things, but essentially it's about creating a system that runs your business and defines how efficiently and profitably you operate. It is all the moving parts that allows you to supply your “product/service” to your client. It is everything that is happening behind the scenes.
The challenge we face as a business owner or management team is that these moving parts, or more specifically the knowledge of how to run all these moving parts rests with one or two people, and as we get busier and the business gets bigger this knowledge gets diminished and confused. This is why it is essential to build systems to ensure you have the foundations and structure in place to build a high performing business.
At Project HQ we have the expertise to help you refine, tune, polish or even build a new system that will improve your business performance and help you to achieve your business goals. These systems could be both, (or either) online or off-line (digital).
Some of the most common systems that we work with clients on are:
- Accountability
- Sales Processes & Systems
- Marketing Lead Generation
- Digital Systems
- Project Management Systems
- Workflow Processes
- Recruitment and Induction Processes
- Time/Priority Management
- Dashboards to track business progress
- Customer Experience/Journey/Service
- Customer Relationship Manager (CRM)
- Process Documentation
- Succession Planning
- Staff Engagement and Training
- Business Culture
- E commerce
- Daily Planning
- Invoice systems
Some of the core benefits of having a well systemised business are clear:
- Your business can run efficiently without being dependent on any one person – protecting your staff and assets
- Your business will be more profitable, resulting from the efficiencies gained
- Considerable time will saved each week due to the structure and efficiencies that systemisation creates
- They provide an essential foundation for further growth in the business
- Staff engagement increases, due to the security that systemisation creates
- Valuable knowledge is not locked inside the heads of one or two people – but freely available
- Training staff is a breeze using well prepared processes
- Your valuable business Intellectual Property will be documented, adding tremendous value to the market value of your business
- Banks and lending institutions love seeing systemised businesses, as it gives them security that it will produce revenue